Shipping & Delivery

The standard processing time for orders is 3-5 business days. If an order is placed over the weekend, it will not be processed until Monday.  Once an order is placed, it cannot be cancelled.  Orders are immediately sent to our fulfillment center for processing and fulfillment. Once your order has been shipped, please allow 10-15 business days for delivery. Please keep in mind that during holidays or with items that have a very high demand, this time may vary and be delayed. International orders must clear import/export regulations which could add to the shipping time of an order.  All duties and taxes are paid by the customer. 

We are not responsible for any deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back-end charges once the package has exited the United States.  Please be sure to enter the correct shipping address at checkout and correct phone number.  We ship using USPS both domestically and internationally. 

If you have any questions feel free to Contact Us or email us at info@hauteincouture.com.  We will do our best to get back to you within 24 to 48 hours.